Free shipping on orders over $99.99!* USD

Orders which qualify for our free shipping promotion are sent according to the terms and conditions of our Standard – Flat Rate Shipping option. Please see below.

*Excluded from free shipping are bulky items. This includes fly rods, travel rods, tackle boxes, nets, gaffs, spear guns, hand spears or any other item assigned a fixed shipping cost. The item's shipping rate will appear at checkout. Use the table below as a guide:

*Subject to Fishing Ocean Kuma, we may choose to exclude free shipping to various areas in the World. Regions which may be affected include:  This occurs rarely and will not apply to all orders bound for these locations. Fishing Ocean Kuma aims to avoid charging customers additional shipping fees where possible. We will contact you via phone and/or email to arrange additional shipping charges if necessary.

We offer a few different delivery options. Please read over each one and select the most suitable option for you at checkout:

Standard – Flat Rate Shipping (Signature Included) $13.99.

Expedited – Fast Shipping (Signature Included) $20.99. (FedEx,DHL)

Our standard, flat rate service is not express freighted. Therefore, depending on your location delivery can take up to 10 business days. 

Please also note that although we use flat rates for most of the shipping, some large or excessive orders may require an additional amount for postage - we will contact you if this is the case.

All orders can be tracked. If you would like to track your consignment please contact us via email to receive a tracking number. This can be performed on weekdays only.

We use a customised real-time stock controlling system to ensure the availability of our products is correctly displayed on our online store. However, there is a small chance of an administrative, coding or computing error occurring. If some goods are unavailable after you have placed your order, we will contact you immediately after collecting your items, or on the next business day.

If you happen to have an order with items missing, and we have arranged an order from the supplier to fill your order, we will hold your order until all items are ready for dispatch. No split shipments.

If you elect to have your order left at your shipping address Fishing Ocean Kuma is not responsible or liable to compensate the receiver for theft or missing articles once the courier declares the article status to be delivered, (according to tracking) and there's evidence (I.e photo) of the article left at the shipping address.

All orders are dispatched via Post, Fedex or DHL.

If you wish to query a delivery, please contact us.